Redesigned Training Program
Overview: Collaborated with my manager, Shawn Hartman, to redesign the IT Training program. The training program at BlueKC had very little involvement or supervision. Thus, the main goal was to create something that would peak employee interest and collect training data.
Product: Created an internal SharePoint site for employees. This site introduced the redesigned IT Training Program and gave employees access to training tools.
Research: Reviewed BlueKC’s current training program and the tools employees had access to.
Evaluated the overall training program and tools. Produced a PowerPoint Presentation of evaluation
Design– Created basic wireframes for what a Training site could look like. First wireframe was a more employee specific portal, while the second wireframe was a more general site for BCBS employees.
Next, I created a prototype for both wireframes.
The goal of this site was to be able to build it in SharePoint, so a login portal for each employee was not attainable. The second prototype was chosen for first testing.
Link to prototype: General Training Site
Testing: Presented presentation and prototype to Chief Technology Officer at BCBS. This gained employee feedback. After, I also tested on random employees within BCBS. Notes below.
Elicia Reuscher 