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Redesigned Training Program
Overview: Collaborated with my manager, Shawn Hartman, to redesign the IT Training program. The training program at BlueKC had very little involvement or supervision. Thus, the main goal was to create something that would peak employee interest and collect training data.
Product: Created an internal SharePoint site for employees. This site introduced the redesigned IT Training Program and gave employees access to training tools.
Research: Reviewed BlueKC’s current training program and the tools employees had access to.
Research
Research
Research
Evaluated the overall training program and tools. Produced a PowerPoint Presentation of evaluation
Full PowerPoint Presentation
Design– Created basic wireframes for what a Training site could look like. First wireframe was a more employee specific portal, while the second wireframe was a more general site for BCBS employees.
Training Site First Wireframe
Training Site 2nd Wireframe
Next, I created a prototype for both wireframes.
Training First Prototype
Training Final Prototype
The goal of this site was to be able to build it in SharePoint, so a login portal for each employee was not attainable. The second prototype was chosen for first testing.
Link to prototype: General Training Site
Testing: Presented presentation and prototype to Chief Technology Officer at BCBS. This gained employee feedback. After, I also tested on random employees within BCBS. Notes below.
Feedback Notes 1
Feedback Notes 2
Final Product: Created a SharePoint site that encompassed the redesigned training program. This site was accessible to all employees at BCBS.